If you come across the error “Failed to establish connection to the server. kindly restart the emsigner” while signing your GST return or application with DSC, then you may try the following. This is an emsigner error you get if you are filing your GSTR return with DSC (Digital Signature Certificate). Similarly, you can also resolve the https://127.0.0.1:1585 error from this solution.
Quick Links
- Solution for: Internet Explorer :: Mozilla Firefox :: Google Chrome
- Check “Emsigner Running or not”
- Register DSC on GST portal :: Video
- How to install DSC for the first time
- Resolve https 127.0.0.1:1585 error in 7 Steps
However, if you are a regular GST return filer and if you see the error again in next month, then you may directly go to point no. 5 to check if the
The above error occurs because earlier the emsigner was using the port “1645” (https://127.0 0.1:1645). But now the new version of emsigner is using the port “1585” (https://127.0.0.1:1585), thus raising the said problem.
Solution for Internet Explorer (https://127.0.0.1:1585)
These steps are going to resolve
1. Install the latest version of Internet Explorer from here > https://www.microsoft.com/en-in/download/internet-explorer.aspx (Recommended to use internet explorer).
(You may directly shift to point no. 2 if you want to use other browsers rather then internet explorer.)
2. Update your Java to the latest version by opening this URL in Internet Explorer.
3. After java installation, go to “Control Panel” and open Java settings. Now click on the “Security” tab and click on
4. Edit site list and add https://127.0.0.1:1585
on that list.
5. Now download and install the latest version of emsigner for GST from here. Please uninstall the previously installed emsigner for traces/MCA if any. You must install emsigner for GST only for GST-related signing. If you have already installed emsigner for GST, then ensure that it is running mode. you can check its status by clicking on the right-hand side below on your computer screen as shown below. Your emsigner is running, If you see below icon gear.
6. After installing and updating the above-mentioned applications, please restart your computer.
7. Now right-click on the emsigner application and click “Run as administrator”.
Related: Download Emsigner for GST
How to register DSC on GST portal?
8. Now proceed to register or update your DSC in the GST portal. Please note that you must update your DSC on the GST Portal after doing the above procedure shown below. kindly ensure that you are using the PAN-based DSC because the aadhar based DSC will not work for GST.
GSTN’s Official Video to Register DSC on GST portal
9. Please note that in order to use your DSC on the GST portal you must add the person as an authorized signatory in your GST registration. Secondly, you must register/update your DSC on the GST portal.
10. That’s it!. Now you can use your Digital Signature Certificate to sign the GST documents digitally.
Solution For Mozilla Firefox
- Start following the steps from Step No. 2 to Step No. 7 for firefox as above.
- Insert the valid DSC token in the USB drive >> Ensure emsigner is running (see above point no. 5).
- Open Mozilla firefox >> Go to Tools >> Options >> Click on Privacy & Security Tab.
- Scroll down to Security and ensure the below options are selected.
5. Type in browser https://127.0.0.1:1585 and hit enter > you will see below error message.
6. Click on advance. Click on Accept the Risk and Continue button. After clicking this option you may get an error or it will search for this address but that should not be a problem. wait for 15 seconds & close the tab.
7. If you do not see the above warning message press CTL + Shift + Del key. Click to select Site Preferences and Press the Clear Now button. Try again step no. 5 of this section.
8. Try signing your return with a digital signature now.
9. If you still do not see the above signing window and receives the error “Failed to Establish Connection to the Server. Kindly Restart the Emsigner” then Go to point no. 4 of this section. Remove the selected Tick mark of “Block dangerous and deceptive content” and try again.
We have tried the above procedure on windows 10. if you still encounter the same issue, please write in the comments and we will try to resolve the further issues. Keep Visiting GST India News for further updates on Failed to Establish Connection to the Server.
Resolve Google Chrome error – 127.0.0.1:1585
If you see this error “Failed to Establish Connection to the Server. Kindly Restart the Emsigner” in Google Chrome after performing the above steps, please follow the below steps:
1. Start following the steps from Step No. 2 to Step No. 7 above. If you encounter any error proceed for the below steps.
2. Type in browser https://127.0.0.1:1585 and hit enter > you will see below error message.
3. Click on advance
4. Click on proceed to 127.0.0.1 (unsafe). After clicking this option you may get an error or it will search for this address but that should not be a problem. wait for 15 seconds.
5. Unplug Digital Signature from your pc(if already plugged in) and plug it again.
6. Try signing your return with a digital signature now.
Digital Signature Certificate(DSC) Installation
you may see the DSC error”sorry digital signature certificate missing please plugin the token” when you try to sign GST return with DSC stick.
You will see this error if you are you are using a DSC stick for the first time on your computer. Therefore, you have to install a setup for this stick/pen drive.
Follow the
- Plugin DSC into the computer
- Open My computer > Double the drive letter showing inserted DSC
- Open setup file as shown in below picture
- Run setup > Choose CSP option as “Private CSP”
- Complete the installation
- Click yes when the
system asks you “do you want to install this certificate”
7 Steps to resolve https://127.0 0.1:1585 error
Proceed here if you have already installed emsigner for GST, configured your java, and installed your DSC software. If not installed follow the above steps before proceeding to these steps.
Here is the quick solution for https://127.0 0.1 1585 and Failed to establish connection to the server error.
1. Plugin the DSC token
2. Ensure emsigner is running
3. Open your browser >> Type https://127.0.0.1:1585 and hit enter
4. Click on Advanced Tab
5. Click on proceed to 127.0.0.1(unsafe)
6. Wait for 10-15 seconds and Retry
7. If you can’t see the above warning window, clear the site preferences by pressing the “CTRL + Shift + Del” key and try again.
Note: The above all steps works perfectly in google chrome. Please ensure that you type exactly as https://127.0.0.1:1585 in your browser. If you exclude even a slash or dot you will get an error. Also, kindly ensure to uninstall the previously installed emsigner for Traces/MCA. The emsigner software of traces/MCA will not work for GST.
Solve unable to connect Error
If you see the error “unable to connect to the installed emsigner. please close any other application running on the following ports 1585, 2095, 2568, 2868, 4587 and restart your system, and try again” then you may try the following.
The error states that the emsigner needs any one of the above port to run the emsigner on your computer. It is possible that any existing software may be using the above ports. Also, it may be not configured properly in your Java setup. Check above step no. 4 and ensure that the address is entered exactly as shown.
Further, if that does not resolve the error; you must make anyone port free so that the emsigner can run. Hence you must find out which port is using the above port. Here is how to do it.
- Uninstall the emsigner software and re-install it again. Now check if this solves your issue. If not, follow the below steps to locate the engaged port.
- Navigate to Start menu → All Programs → Accessories → System Tools → Resource Monitor
- Click on >> Network Tab >> Listening port
- Check if 1585 already exists in the port column. If exist, check the file name in the image column or note its PID number.
- Locate the file name/PID in the “overview tab”. Right-click on the file name and click End process
- Install/Restart the emsigner again and try.
Troubleshoot other DSC Related Errors
Here is the list of other DSC related errors, you may see while using the Digital Signature Certificate token.
Q . No. 1: Why do I get an error “DSC device not connected properly“?
Solution 1: Try re-inserting the DSC again.
Q. No. 2: I get an error”The DSC you are trying to affix does not match with that of selected signatory“
Solution No. 2: Use the DSC token of the only authorized person registered on the GST portal. Also, check the serial number of DSC is PAN-based.
Q. No. 3: I see an Error “Invalid Signature Data“
Solution No. 3: Try again by restarting the emsigner. Similarly, if you recently converted your DSC from name-based to PAN-based, kindly check the provider. In this case, it is recommended to re-issue the DSC.
FAQ on https 127.0.0.1:1585 error
The GST portal displays’ this error when your digital signature can not establish a connection with the emsigner software.
You may get this error because your Digital Signature Certificate is expired and you must renew it or get a new one.
Click on “Accept the risk and continue” button.
1. Download and Install Emsigner for GST
2. Ensure your Digital Signature Certificate(DSC) is valid
3. Register your DSC on GST Portal
4. Open emsigner from your desktop
5. Your DSC is activated on emsigner.
1. Install Java on your computer
2. Go to “Control Panel”
3. Open Java settings.
4. Click on the “Security” tab
5. click on Edit site list
6. Add desired port for e.g: https://127.0.0.1:1585
on that list.
Related Articles:
Emsigner for GST, MCA and Traces Download
The emsigner utility is required for GST, MCA, and Traces. For GST it is required to digitally sign documents & returns on the GST portal. Read more about installing emsigner.
How to File GST Return with DSC?
Read the step-by-step process to file your GST return using Digital Signature Certificate(DSC). Before proceeding kindly ensure that you want to file GSTR 3B with DSC.
File GST Return with EVC
If you are other than a company, you can File your GST Return with EVC. This includes GSTR 1, GSTR 3B, GSTR 9, and other applications. Read more about filing a return with EVC.
GST Offline Tool Download in Excel
You can download the latest GST offline tools from the table and prepare your forms, returns in the excel sheet. Read to know more about GST return utilities.
About “Failed to establish connection to the server” error
The above step-by-step guide will resolve your DSC installation error. kindly follow these steps to solve the DSC-related errors. If you still face the error, please leave a comment.
Keep visiting GST India News home page for GST’s latest news on errors and solutions. Free and best blog to check online GST news today in India. Also, you may opt for a GST updates subscription to receive new articles in your inbox.
please verify system requirements and installation instructions properly from here. These instructions will resolve all errors like: 127.0.0.1:1585 b, http://127.0.0.1:1645, https //127.0.0.1 gst and https //127.0.0.1:1585 etc.
After completing this step still im getting same this error message.
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Thanks for this article and it is very easy to under stand how to solve GST DSC error in GST portal.
ERROR STILL
KEEP INITIATING REQUEST
DSC NOT TAKEN
PLZ SOLVE ABOVE PROBLEM
Thanks for this article. It really worked for me.
Thanks It’s Help me to resolve my emsiger error
I follow the the above procedure religiously for installing. But if many time I encounter this “failed-to establish-connection-to-the-server-kindly-restart-the-emsigner”. Some time it works , some time it don’t , it is still baffling. I have to wait 3 to 4 days and one day it will work, wasting too much time logging. Every time I end up paying fine. Is there any permanent solution. ?
Regards
Sundaram
Hello Sundaram,
kindly ensure that while registering or signing DSC on the GST Portal, check if the emSigner is started or not. Check below:
– emSigner server is started – Stop the server and start the emSigner server as ‘Run as Administrator’.
– emSigner server is not started – Start the emSigner server as ‘Run as Administrator’.
i hope this works for you. if not please leave a reply.
Thanks for writing.
Admin
On running through chrome, instead of “your connection is not private” it says “127.0.0.1 refused to connect.”
hello Ritesh,
Your emsigner is not running, hence you get that error. please restart emsigner or install it, if not already installed.
Thanks for writing.
Admin
Worked this for me
Type in browser https://127.0.0.1:1585 and hit enter > you will see below error message.
2. Click on advance
3. Click on Proceed to unsafe. After clicking this option you may get an error or it will search for this address but that should not be a problem. wait for 15 seconds.
I wanted to make payment through DRC-3 against the credit lying in our account. When we wanted to make the payment using DSC, the following error reflects immediately.
“Unable to connect to the installed EMSigner. Please close any other application running on following ports 1585, 2095, 2568, 2868, 4587 and restart your system, and try again”.
But to our surprise, the same DSC used for filing GSTR-1 and the filing was successful.
Is there any problem in my pc or the portal and what is the remedy.
Please help in this.
Hello Mr. Nadar
if you can file GSTR 1 then there should not be an issue with DSC. Therefore, i would suggest to check it on some other computer. You may also check whether the above ports are open or not as shown in Solve unable to connect Error section.
regards
After searching for many websites, I have found solution on your website. ‘Solve unable to connect Error’ : This solved my problem. Many many thanks to you.
Hello Mr. Ghokhale
Thanks for Connecting with us!
Best Regards
I am getting “Initiating Signing request ” message but nothing works after that, please help.
Hi Mr. Jain
It looks like another window is not opening to select the name of the Authorized signatory. Therefore, I would suggest you to do following:
1. Ensure pop-ups are enable in the browser. Also, check if antivirus/firewall in not blocking popups.
2. Download and Re-install emsigner
I hope this will help.
Regards
This site can’t be reached127.0.0.1 refused to connect.
Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED
Hello, you have to run emsigner first and then type https://127.0.0.1:1585 in your browser.
regards
Thanks
It is very useful and working very nice.
Regards
Very Useful, covered all type of errors and pop ups.
Thanks a lot.
Thanks a lot. Worked like magic.
Thanks! it worked
Thank You very much …its working now
Thank you very much
“FAILED TO START EMSIGNER SERVICE” getting this error after starting emsigner service
Hello, kindly reinstall the emsigner and check.
regards
Nice this site and share site…