GST Site Not Working Today | Find solutions for problems


06.05.2022: The GST portal is showing a login error today. The error is “Username and password entered by you has been updated and old credentials are not valid anymore. Please login using valid updated credentials“.

Username and password entered by you has been updated

As soon as the user enters the username and password and hit the login button the system throws the above error. We would like to inform you that this is a system error and should get resolved within the due course of time.

Hence, do not initiate the process of forgetting your username and password. kindly wait and try login after some time.

It is to note that the GST System will be unavailable for a major system maintenance activity planned on 06th May’22 between 10:00 PM and 04:00 AM (07th May 22). Thus, the GST portal will be available for normal functioning after 4 AM onwards on 07.05.2022. You can also see the message flashing on the portal about this update.

21.01.2021: The GST portal is completely down today since morning. The exact cause of the problem is not known yet. However, it looks like the server crashed without having symptoms of failure in advance. Thus, the GST website address is not accessible to the world.

image for gst website not working today

Further, it is not known how long the site will be down. Therefore, all services related to GST portal will be halted till the service resumes. If you have not yet filed your returns, check out here the last dates to file.

You may see below types of errors while accessing the GST portal during the down time.

  • dns_probe_finished_nxdomain
  • Hmm. We’re having trouble finding that site
  • This site can’t be reached

Here are the latest official tweets from the GSTN, where it says the team is working on the issue. Keep visiting this page to check out the progress in this regard.

Facility to File Returns of 2017 Has been Restored

06.08.2020: The GSTN has restored the facility successfully to file, view, and download returns of the 2017 year. The taxpayers were facing errors while filing the previous period returns like GSTR 1 and GSTR 3B for FY 2017-18. Thus, the GSTN was working on the issue for more than a week. Therefore, now all the featured are restored, the taxpayer should not see any system errors. Here is the official today’s tweet from GSTN.

Earlier, the government has completely waived the late fees of GSTR 3B without tax Liability. However, Rs. 500/- per return needs to be paid if the return is with liability. This move will facilitate taxpayers to file their previous returns. However, the government has put the timeline till 30th September 2020 to file these GSTR 3B returns pending from July 2017 to January 2020.

GST Portal : Down For maintenance on 31st May 2019.

30-05-2019: GSTN will be enhancing services on the GST website on 31st May 2019 12:30 AM on wards. Thus, GST Portal services will not be available until 03:30 AM on 31st May 2019.

22-05-2019: GST portal not working:  GST website was not working/down for some time during the midnight on 21st May 2019 due to maintenance.  During this time system was not available to users to file their GST return or other related activities.

13-04-2019: Taxpayers are facing issues while login into GST portal today.  However, there is no  schedule maintenance reported.  Here is the latest tweet from shekhar sharad

06-04-2019: GST System will be unavailable for disaster drill activity from 6th April (10.00PM) till 7th April (05.00AM). Therefore, during this time you will not able to perform any activity on GST website. Thus, you will not able to login on GST site.

However, you may able to access its help section, download offline utilities etc.

Common Errors and solutions

Name of Error Possible Solution
File could not be uploaded! Download the latest version of Offline tool to generate the JSON file or ensure to validate your uploaded file against the template published at Specification Portal

This error states the structure of offline utility is not matching with the GST portal. Kindly ensure that you have downloaded the latest offline utility to fill the data.

If you have prepared said return by using tally then ensure that you have latest release updated.

Similarly, if you are using other;software’s, ERP & SAP, inform the provider about this error. They should update the software as per latest changes in the structure.

About GST Site:

Read to know when GST site is down or not working. This will includes GST site errors, downtime, and recent gst site problems. This page is used to discuss above errors and issues like gst website not working outside India and gst website not opening in internet explorer, Firefox and chrome, etc. Further, you may also ask a question in GST forum for other GST questions. Learn more about gst portal online.

image for gst site not working, problem and down issues

Type your problem, error about GST site in below comment box..

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15 thoughts on “GST Site Not Working Today | Find solutions for problems

    1. Hi, you may face this because of this status from GSTN .. We are temporarily experiencing technical issue with GST Portal. Infosys team is Continuously working on to restore services.

    1. Please see the message from GSTN ” We are temporarily experiencing technical issue with GST Portal. Infosys team is Continuously working on to restore services”


  2. Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number RT-CWRS-9018 when you contact customer care for quick resolution
    GST SITE NOT WORKING TODAY (22.11.2020) AT 11:05

  3. The GST Portal Home page is opened. But When I am intend to Login “this sight cannot be reached ” message opened.Till morning i.e., on 09.04.21 I try to file GSTR 3B as I choose quarterly filing. 13th is the last date to file GSTR-I. Please reply remedy to my enable to file returns in time.

  4. To day i.e., 09.04.21 the GST Portal is not nnected properlyl, previously I made complaint that while intend to login ‘he site is not reached’ and again while approch “File Return ” it was noticed as ” The Connection has timed t” ease rectify the problem to enable file GSTR-I on or bere 13.04.21

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